Privacy Policy

Last updated: July 2025

1. Information We Collect

Echoptic collects information to provide and improve our AI-powered sports commentary services. We collect:

Personal Information

• Name and contact information when you sign up for our services
• Payment information for subscription services
• Communication preferences and settings

Usage Information

• Sports events and commentary preferences
• Language and voice preferences
• Service usage patterns and analytics
• Technical information about your device and connection

Generated Content

• AI-generated commentary for training and improvement
• User feedback and ratings
• Service interaction data

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our AI commentary services
• Improve our AI models and commentary quality
• Personalize your experience and preferences
• Process payments and manage subscriptions
• Communicate with you about service updates
• Ensure service security and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With trusted partners who help us operate our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• Consent: With your explicit permission

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers and infrastructure

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data, subject to certain limitations.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Limit how we process your data

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze service usage and performance
• Provide personalized content
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our services may integrate with third-party platforms and services. These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our services or by email. Continued use of our services constitutes acceptance of updated policies.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Through our website contact form
• By email at privacy@echoptic.com
• Through the contact information provided on our main page

13. Data Protection Authority

If you are in the European Union, you have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.